Bugzilla user notes

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Bugzilla codes: Severity Definitions

(extracted from UAT plan)

1. blocker - Fail Prevents function from being used, no work around, blocking progress on multiple fronts

2. critical - Fail Prevents function from being used, no work around

3. major - Fail Prevents function from being used, but a work around is possible

4. Trivial – Fail A problem not affecting the actual function, a typo would be an example

5. Normal – A problem making a function difficult to use but no special work around is required – Tester pass fail is ignored

6. Minor - Pass A problem not affecting the actual function, but the behavior is not natural

7. pass - No bug detected

All minor (number 6) will have 20 hours total time allocated to attempt fixes. All passes will assign a number of 5, 6 or 7 and fails will assign a 1,2,3,4 or 5.

Other notes:

  • Add username, keyword, and asset information to each bug description whenever possible
  • if the program crashes, cut and paste crash information into the bug report
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