Bugzilla user notes

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Bugzilla codes: Severity Definitions

1. blocker - Fail Prevents function from being used, no work around, blocking progress on multiple fronts 2. critical - Fail Prevents function from being used, no work around 3. major - Fail Prevents function from being used, but a work around is possible 4. Trivial – Fail A problem not affecting the actual function, a typo would be an example 5. Normal – Discussion A problem making a function difficult to use but no special work around is required – Tester pass fail is ignored 6. Minor - Pass A problem not affecting the actual function, but the behavior is not natural 7. pass No bug detected

All minor (number 6) will have 20 hours total time allocated to attempt fixes. All passes will assign a number of 5, 6 or 7 and fails will assign a 1,2,3,4 or 5.

Other notes:

  • Add username, keyword, and asset information to each bug description whenever possible
  • if the program crashes, cut and paste crash information into the bug report
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